RNRC For more than 7 years, RNRC has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs and successful careers. As one of the premier customer contact management companies in the world, RNRC offers job opportunities at every level, in a variety of interesting areas, and with a competitive compensation and benefits package. The possibility of an exciting career and a bright future at RNRC is ahead of you. Come grow with RNRC’s offices are located in the state-of-art facility in Irving, TX, and Davie FL.
Answer inbound calls for The Partnership for Prescription Assistance will help you find the program that’s right for you, free of charge.
Answer questions pertaining to benefit information, Utilize critical thinking, customer service skills, and research to resolve the issue in one call. All calls are recorded. Assist with training initiatives, special projects and perform other duties as assigned.
Answer questions pertaining to benefit information, Utilize critical thinking, customer service skills, and research to resolve the issue in one call. All calls are recorded. Assist with training initiatives, special projects and perform other duties as assigned.
Excellent communication & interpersonal skills Proficient with using Internet Explorer and Microsoft Office applications Ability to multitask and research thoroughly.
1 year of Call Center experience is required.
High School Diploma/GED is required.
Healthcare/Managed Care Knowledge is preferred
Bilingual in English/Spanish is highly preferred
Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law
RNRC has been serving the outsourcing needs of our clients since December of 2008. Our mission has always been to create value by providing our clients with the best possible solution from call center to business process outsourcing.
Delivery Center: 150 W. John Carpenter Freeway, Suite 200, Irving, TX 75039